

If you check autodiscover settings thanks to Test E-mail Autoconfiguration you may see no OAB URL defined – there is no URL neither no OAB parameter.
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The URL of exchange web service for the mailbox is the URL: In Outlook 2016 with Exchange servers, Autodiscover is considered the single point of truth for configuration information and must be configured and working correctly for Outlook to be fully functional. Here's a summary of the OAB distribution process: Outlook receives the OAB URL from Autodiscover, and connects to the Client Access (frontend) services on Autoconfig URL to OAB. The Outlook client parses this autodiscover. When there's no offline address book assigned to a mailbox database, the default is used. If either the internal or external URL for the EWS is missing or incorrect, OOF will fail and other services may not work as expected. With this change in the architecture, the Microsoft Exchange File Distribution Service is removed from the CAS role. With the Default Offline Address Book highlighted click ok. 2009 11:15:13 AM You may find my blog entry for setting the URL's in Exchange using powershell: However, if you face any issue, experience errors, or need help in migrating Exchange 2013 to 2019, you can reach us via the comments section below. com) is the part after the in your e-mail address. 2009 11:15:13 AM You may find my blog entry for setting the URL's in Exchange using powershell: It finds the right URL and when I look at the IIS virtual directory and its contents, the autodiscover.

Hence I'm inclined to believe that the issue is related to Exchange not being able to interact with the OAB folders.
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